Privacy Policy

Total Beauty & Wellbeing are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, make an online booking, or process deposit payments.

1. Information We Collect

When you interact with our website or services, we may collect the following personal information:

• Personal Identifiers: Full name, phone number, email address, postal address.
• Appointment Details: Date, time, service(s) booked.
• Payment Information: Card details (processed securely via our payment processor), transaction ID, and deposit amounts.
• Technical Data: IP address, browser type, device used, and cookies (for website functionality and analytics).

2. How We Use Your Information

We use the information we collect to:

• Manage and confirm your appointments.
• Process deposit payments securely.
• Contact you about your bookings, changes, or cancellations.
• Respond to inquiries or customer service requests.
• Improve our website and services.
• Send appointment reminders and promotional offers (if you opt in).

3. How We Share Your Information

We do not sell your data. Your information may be shared with:

• Payment Processors: To securely handle deposits and payments (e.g., Stripe, PayPal).
• Booking Software Providers: To manage appointments efficiently.
• Legal Authorities: If required to comply with legal obligations or to protect our rights.

4. Your Data Protection Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications.

To exercise your rights, please contact us at:

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All payment data is handled through secure, PCI-compliant third-party processors.

6. Cookies

We use cookies to enhance your website experience and gather anonymized analytical data. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or to comply with legal, accounting, or reporting requirements.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. Please review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: